Processes and Tools: Overall

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Discussion

The data on this graph are the overall frequencies of respondents who indicated that they had specific processes and tools in place; all 100 respondents are reflected in this graph. The majority of respondents indicated that they had the following processes/tools in place:

The labels on the x-axis refer to the following choices from the original survey:

Roles & Responsibilities Documented roles and responsibilities for UCD activities (e.g., who recruits users, writes scenarios)
Timeframes Documented timeframes for UCD activities
Deliverables Documented deliverables from UCD activities
Expectations Documented expectations of follow-up activities after a UCD activity is complete
Standards Formal GUI design standards that you can reference
Training Formal GUI design training that developers attend
Bug Tracking Formal GUI "bug" tracking database that management refers to

Original Question

(5) Which of the following processes or tools do you have in place?

Documented roles and responsibilities for UCD activities (e.g., who recruits users, writes scenarios)
Documented timeframes for UCD activities
Documented deliverables from UCD activities
Documented expectations of follow-up activities after a UCD activity is complete
Formal GUI design standards that you can reference
Formal GUI design training that developers attend
Formal GUI "bug" tracking database that management refers to

How have these or other processes and tools helped you engage with your developers?