Thank you, Tharon!

Letters of Appreciation:

Would you like to contribute to this page? If so, send your written sentiment and optional digital photo sized to approximately 2" x 2" and about 20 KB to tharon@ovostudios.com.

Dear Tharon,

When I emailed you one more UTEST email problem, and, in a moment of reflection, you shared with me that you were spending your sabbatical weekend at your office, in front of your computer, making UTEST work, but you really wanted to be playing with your children and working on your book. You wondered out loud to me whether anyone really appreciates the extent of your sacrifice... I knew that we all did, so I asked the others, simply,  "How can we appreciate Tharon?" This page, with these good wishes and appreciations and these gifts is their response.

Thank-you for working so hard to make UTEST what it is. I have left many other online communities because of the flaming, the spam, the useless jokes and other drivel. But I have stayed with UTEST because the quality has been consistently high and always useful. This is only because of your moderating, Tharon. Your firm and gentle reminders and hard work has made UTEST what it is.         

I save the UTEST posts because the UTEST Iist is more than just a passing interest. Its worth lasts beyond the normal life of most emails. It is a great, ongoing resource for all usability professionals.

As a small, self-employed designer, UTEST gives me all the professional community I have at the moment, when my business market takes me more towards art and away from usability work, UTEST keeps me excited about what I went to graduate school for.

Thank-you again for your work with UTEST.

With gratitude,
Jennifer Snow Wolff
snowolff designs


Dear Tharon -

Deepest thanks for all your efforts over the years at steering UTEST. How many other online communities have stayed relatively happy, courteous and productive for over seven years? Not many, I should think.

Almost everything I know about usability has come directly or indirectly through UTEST. For people like me who don't work in big companies and are a long way from the university courses and conferences, UTEST is a way to keep in touch both personally and professionally with people who do usability every day.

Thanks again -- I hope to meet you one day and say my thanks in person.

Regards,
Stuart Burnfield
Gentoo Communications

 


Tharon,

The UTEST list is the beginning and end of my day. Thanks so much for providing the service, and for your constant attentions to keep us on the subject and well behaved.

Jim Hoekema
Philips Electronics
Briarcliff Manor, NY


Tharon,

It's easy to take UTEST for granted, but I become immediately grateful for your efforts whenever I try to picture my life without it! Working from home can be isolating, and the UTEST community of interesting and spirited practitioners helps remind me why I enjoy my chosen profession - it's the people.

Over the years I've been impressed by your firm yet tactful management of many sticky list issues. I realize your administrative posts represent the tip of the proverbial iceberg, and it's the other 90% of your efforts that keep this community afloat. No wonder you must feel like you're drowning at times! OK, I've stretched this metaphor past its breaking point, but I just wanted to say thanks for holding up the iceberg.

Carolyn Snyder
Snyder Consulting


Guten Tag, Tharon,

ich möchte mich bei Dir für Dein Engagement bei der Betreuung der UTest bedanken. Anbei ein Foto von mir und meinem Sohn nach einem etwas windigem Spaziergang :-).

I want to thank you for your engagement serving UTest. With this I want to send you a foto of mine with my son after a windy walk :-).

Grusz aus Dresden, 
Gunter Dubrau
Mynd Usability Department

 


Tharon,

As soon as I joined the secret community, I knew it was special. There are few virtual communities out there so well run and with such a high signal-to-noise ratio. Your commitment to run a place where we are free to express our ideas and to learn from one another's experience is inspiring.

I got the pleasure of chatting with you on the phone last year. I was interviewing you for Persona development of a "community moderator." It was only at that time that I finally realized exactly how much you put into UTEST. I, as everyone else, appreciates your selflessness. Best of luck! May you smile knowing the impact your efforts have on all our lives.

Elan Freydenson
elan.org


Hi Tharon,

Thanks for doing a great job, it's much appreciated over here in this wet and windy island. For me, outside the US and the STC, it would a fearful struggle to research even a little of the information that the list provides daily. And you've collected such a nice bunch of people!

Warmest regards,
Steve


Hi Tharon,

It's been seven years since I first subscribed to Utest at which time I think there were something like to 200 usability professional from around the world helping each other out and having a good time sharing ideas and
suggestions. I was probably one of the first Australian subscribers and now look how many there are of us ! It was this list, your list, that really demonstrated to me the power and potential of the internet for making information more accessible and for creating comminutes across distances, that not too long ago, would have prohibited their existence. So what can I say, I have never met you but I hold you in high regard, I respect you perseverance, your dedication and your passion. Or, as we say in Australia: Tharon, you're a bloody good bloke !

Cheers mate,
Tom 

Tom McCann
Interactive Usability Manager
Staples.Com 
Ph 508 253 4355


Although I've posted less than 20 messages over the three years I've been a member of this electronic community, I have learned so much by reading others' words of wisdom. I've found valuable resources through this group, which enabled me to enhance my skills and design better products. I'd like to thank Dr. Howard and all who share their wisdom and knowledge.

Peg Rickard
Manger, Information Design and Human Factors
Datex-Ohmeda


Tharon,

Thanks for providing a convenient, professional medium for all levels of usability specialists to learn and share information. UTEST has been one of my best teachers.

Thanks for your untiring efforts on our behalf.

I hope to be lucky enough to meet you at some upcoming conference.

Sincerely,
Deborah Hinderer
Usability Consultant


Tharon,

Thanks for all your hard work, your time, and your efforts for the UTEST world. This is, without a doubt, the best run forum around and has made my job easier. I'm sure there are times that you must wonder if all your hard work is worth it. I think you can tell by all the comments on this card that it is definitely worth it and all your hard work is very much appreciated, even if we don't express our appreciation very often.

Thanks so much,
Susie Robson
Allaire Corp.


Tharon,

Not only has UTEST been a great resource, it's a real community builder. Usability is still a field with little understanding of what is required to make it happen by non-practitioners and there are still only a few companies which have more than a token usability person. As such, sometimes it can be rather difficult to find the support that one needs to know if an approach is correct and to get your bearings after a hard meeting with "the unwashed". UTEST fills a much needed purpose in helping us all to remember that focusing on the user is not only the right thing to do but the sane thing to do. Thank you!!

Jon Meads
Usability Architects, Inc.


Tharon,

Thank you for providing a great forum for discussion and a myriad of learning opportunities. For a new group like ourselves it has been reassuring to belong to a larger virtual community. In fact, at times UTEST seems to act as a mentor that continually encourages our work.

What you have achieved with UTEST is very special, and we are in your debt.

The Usability Group at Motorola, Cork, Ireland.
(Pat, Tricia, Luaithrenn, Shona, Frank)


Hi Tharon,

I'd like to add my thanks to you for all your efforts in making and keeping UTEST a valuable service to the usability community. It's been a joy to be a participant in the forum, and an honor to be a member of the Advisory Council. I hope you realize how important UTEST is - it's a phenomenon! It represents more than just an online forum. It is truly a community.

If I don't say this every day, please know how proud I am to be your colleague. You're one in a million!

Carol Righi


Thanks very much, Tharon, for your contributions to usability (and for associating Clemson with more than football!),

George Donahue
Sapient (Clemson, 1979)


Dear Tharon,

I'm not sure I can think of anything original to add to the words of thanks contributed so far by other members of the UTEST community ... but I can't let the opportunity pass to at least say that my thoughts echo those expressed. As a relative newcomer to the list ... can't remember the exact date ... the community has been both a lifeline and an inspiration. I consider it a great privilege to be on the receiving end of so much collective wisdom, so freely shared, and upon reflection conclude that the trust this requires is in part (perhaps wholly) due to the way in which the community has been established, and how it is administered.

Whenever I'm hesitant about posting what seems a 'dumb' question, I always remember your wonderful post (from the recent past ... sometime in 2000!) reminding the community of the purpose of UTEST ... i.e., as a space to safely share knowledge, process focused (my interpretation) ... your expression 'inchoate brain farts' is one that often comes to mind as I tentatively type away, and spurs me on to hit 'send'.

Anne Thompson

 

 

 

Tharon:

I'm so glad that all of us members of UTEST have been given this opportunity to give you the recognition you so richly deserve. The UTEST discussions have been a very significant part of my transformation over the last six years or so from a technical writer to a usability-savvy person. I feel that I am able to bring so much more to bear in my quest to help people do their jobs easily and well, and I give major credit for that to my participation in UTEST.

Without you, there would be no UTEST: it's that simple. I could go on and on about the many ways in which your care and feeding of UTEST through thick and thin have made it and kept it as undoubtedly *the* premier example of an electronic collaborative community at work, but I'll leave that to others. I'll say just this: to my mind, you are one of the stars of the professional usability firmament, and it has been a pleasure and a privilege to have associated with you in this way.

Best wishes for continued stardom. ;-)

--Dick Miller
Hewlett-Packard Company
Assistant Manager, STC Usability SIG

 


Just a little note of thanks for all your hard work and effort that you put in providing what must be the biggest and best on-line usability community. The way it is managed is sensible, professional and very well thought-out. I've found it of the most enormous value and just wanted to let you know how much I appreciate all the effort that must be involved behind the seams.

Kind regards,
Lisa Halabi


Thanks very much for all your efforts, Tharon. You've made this a community in a very real sense, and made it possible for us to get help, sound off, get jobs, hire people, test the waters, float a trial balloon, find contracts, have a good laugh, and all that in an atmosphere of respect and trust.

Thanks again,
Dick Penn


I want you to know that myself, and everyone else at User Interface Engineering, thoroughly appreciates the hard work and effort you put in as custodian of the UTEST list.

UTEST has become a foremost resource in the world of those who are interested in eliminating frustration and enhancing the quality of life. It has changed the direction of product and web site design and dramatically enhanced the lives of many who participate.

The American Heritage Dictionary defines Custodian as "One that has charge of something; a caretaker." Being the custodian of UTEST is an incredible responsibility. One that has very long hours, requires seemingly endless patience, and extreme dedication.

There are few people on this planet that could pull something like that off. You are one of them. You've done an awesome job.

Don't ever think that a single one of us doesn't realize it. We're just not very good at showing it sometimes.

If we held elections for heroes, I'd vote for you! (Of course, we'd have to fix the problems with dimpled chads and the butterfly ballots first.)

In the meantime, I'm definitely renewing my Tharon Howard fan club membership!

Thanks for all your hard work. It's had a huge impact across the world.

Jared M. Spool
User Interface Engineering

 


Tharon

Ever since my first, nervous post, UTEST has welcomed me, nurtured me, consoled me, amused me and sustained me.

Through UTEST, I have met business and professional contacts who help me every day.

Even more important, I have met colleagues who have become friends.

You manage our list so effectively but so gently that I find I forget how hard you work for us.

Thank you.
Caroline Jarrett


Tharon,

We at Cognetics Corporation would like to say thank you for a wonderful behind-the-scenes job with UTEST. We're all well aware of the level of time, personal investment, and energy that goes into hosting and moderating a list like UTEST, and it's amazing that you have carried this so well and for so long. Usability practitioners view the list as a sort of professional home -- a place where they can feel safe, ask for advice, and test out crazy ideas without the fear of ridicule or censure.

UTEST has given people the strength, knowledge, and resources to champion usability in their companies when they might otherwise have given up. It has created personal and professional relationships, gotten people jobs, and given people the ability to educate themselves. Thanks to your moderation and the board of advisors, the signal-to-noise ratio is far better than most other e-mail discussion groups. You have helped to build the usability community, and for that we are grateful.

Scott McDaniel
Whitney Quesenbery
Charlie Kreitzberg
Jim Kauffman
and everyone else at Cognetics Corporation


Tharon,

How can one note express my gratitude for 10 years (!) of your assistance? Even before UTEST, we were exchanging ideas when we were each finishing our dissertations...

UTEST has seen me through 3 different jobs-- and it has helped me grow in each one of them. UTEST has done more for my professional growth and development than any referreed research articles could ever possibly hope to accomplish. UTEST has helped me find (and hire!) job candidates for 6 positions.

Thank YOU!!!

Mary Beth Raven  
Lotus Sametime User Interaction Designer
Iris Associates/Lotus/IBM


Tharon,

Most of what you do for UTEST is largely invisible, which is why it is so valuable -- and so effective. I am especially glad for your emphasis on community building; it's a big part of why I participate.

Mille grazie!

Elizabeth Buie  
Computer Sciences Corporation


Tharon,

First, let me say, I truly value the time you put into UTEST. I have helped moderate a SIG before and it is no small task. Thankless, at times yes. But never unappreciated! Without a your guiding hand to keep emotions under
control, to weed out the garbage that manages to sneak into our community, the value of UTEST would be little more than noise. The drivel I see in one of my personal email accounts - 90% worthless! And as such, not worth my time to search for the items of value. UTEST is sometimes too much information. At last count I had over 3000 messages to digest. But each week I learn something. Each month I find something to use in my work. Rarely do I run across an email in UTEST that I say, that was a waste of my time. So in tribute to you, Tharon, I present - 

An Ode To Tharon

I took a few minutes of my "precious" time and considered how many hours people like yourself spend helping others. I tried to calculate the impact such efforts have on the lives of all involved, including myself. It was my first true step into quantum math. Far greater than exponential calculations. And what of the time and effort spent. Oh if only impact was quantifiable with today's monetary standards - needs would be met and wants
too. 

I'm told it is a "golden" opportunity to manage and moderate a SIG, but I hear the gold comes in IOU's (In obscure underpayment). Sometimes it may come in a little thank you email. Sometimes it may come in seeing someone find information they were "desperately" needing. But most of the time, it doesn't come.

All the little "thankless" acts that are done to enlighten or enable or enrich or correct or secure. Yes, there are more words to describe what you do, but etc just doesn't fit here. Extraordinaire, Yes. ETC, No.

People such as you, ARE the true salt of the earth. But as I consider the trails of the impact further, I ask, "Who are those that help YOU?" The first key faces must belong to your family. For they are the primary givers - they give up time you could spend with them. They too must be added into the calculations of gratitude. 

As I summated my numbers and dared glance at the totals, I fear this ode falls far short of the required value. However, if I but share what I have learned with those I work with, or share it with others I come in contact with, then maybe, years down the road, my debt will be paid. 

But wait, I too, like you, can do more. I can help out, if I but look for the opportunity. Opportunity does not always knock, sometimes you must be watching for it.

UTEST is not just a SIG, but a true community of interface zealots - watched over by your un-biased efforts. We may all live in various places around this world, but we all share in the opportunity to give back.


I thank you for all the time you put in and I thank your family for their willingness to share you with us.

Robert Schloss
Fidelity Investments
Salt Lake City, Utah


Tharon,

Thank you for all the years of hard work keeping UTEST up and running. Sometimes when things go very well, we don't appreciate them. It's like being a guest every day at a great dinner party, and forgetting that somebody actually put a lot of effort into shopping, cooking, and presenting a tasty and attractive gourmet meal. You are the "master chef" behind the scenes, finally coming out of the kitchen to take your well-deserved bow. Bravo!

UTEST helps me do my job better, keeps me informed and challenged, and gives me an online professional community. Much appreciation to you!

Simone Shapiro


Tharon,

Thank you for your magnificent and graceful job as UTEST's keeper.

Although I'm not one of the prolific posters, I have come to rely on UTEST for many reasons. When I was one of the many long-time usability people at Digital, UTEST educated us on the rich set of issues being faced in other contexts. Now that I am a lone usability professional at PictureTel, UTEST is my daily dose of a usability community and it keeps me professionally stimulated, sometimes amused, and always supported.

The usability profession has burgeoned in a way that would not have been possible without UTEST. Every one of us has benefitted, and through us the users of new products worldwide.

Thank you.
Betsy Comstock
Consulting Usability Researcher
PictureTel Corporation


Dear Tharon

I am glad to admit that I studied so much from being a UTEST member, that I find it amazing. I have a 40 pages document with all kinds of usability links and books. a small portion of it, I have in between my ears :-)  

So thank you Tharon, for your help to let the usability be recognized worldwide (even here in Israel we have UTEST members)

good luck to us all

Moshe Ingel
Products Usability Engineering
972-3-5797915 (239)
moshei@richfx.com
RichFX
Get Immersed

 

 

Tharon,

UTEST has been part of my day for so long (since 1991?) that I can't imagine life without it. This online community that you have created has been a fundamental force in shaping and sustaining my interest in usability. UPA, UTEST, and SIG CHI -- for me, these are the major professional organizations in usability.

Words pale when compared to your efforts over the years, but please accept my sincerest thanks for your untiring stewardship from which we all have so richly benefited.

Yours truly,
Scott Butler
Ovo Studios

 


UTEST, the "secret" community of usability testing aficionados, has helped me realise that I am not alone in my quest for information, help, and comments on one of my favourite subjects. Tharon: thank you for making that happen!

Regards,
Peter Boersma

 


Tharon,

Thank you for all your hard work maintaining Utest. I have benefited greatly from the discussions and resource pointers generated by the Utest community over the past two years----I don't know where I'd be without it!

Your patience and longsuffering with cranky email servers ("Tharon, I've been kicked off...again...could you add me back?") are appreciated. You've always had a kind word and friendly response, even when reminding us about listserv rules. ;)

You put the usability into Utest.

With much thanks,

Mary E. Hightower (MEH)
Atlanta, GA


Hi Tharon,

I just wanted to express my appreciation for your hard work in running the most valuable usability resource I have. Many of us usability folk are a lone voice in a company, always fighting to get our message across, so it is really helpful to have access to a whole bunch of virtual colleagues.

The importance of a proper moderator has really struck me recently. One of the usenet groups I follow has a 'Troll' posting highly offensive comments regularly and there is nothing we can do about it, apart from leave the list. So, thanks very much indeed for keeping our list on track, relevant and free from trolls!

Cheers

Carl Myhill
Senior Interaction Designer
GE Smallworld


Dear Tharon,

UTEST remains the single best way that I know of to:

- Stay current with the usability community
- Receive notice of job opportunities, conferences,
etc.
- Ask a question and receive valuable answers
- Pass along our own answers, opinions, and
experiences
- Vent our frustration and passion for our work

It's a pleasure to have this chance to share our gratitude and a few photos so this "faceless" community you've worked so hard for will seem a tad more human.

Many thanks,
-- Joe Grant
Grant Consulting, Inc.


Tharon,

I mustn't miss this opportunity to thank you for your tremendous contribution to my professional life. I have been an avid reader and occasional contributor to UTEST for more than two years. Your list was my introduction to the community of professionals in the realm of Human Factors, Human-Computer Interaction, and Software Usability Testing.

It has been a privilege to learn from those who have generously shared their expertise and recommendations on UTEST. The contents of my bookshelves will never be the same! I have been inspired to make usability central to my software life cycle. And after twenty-some years in varied aspects of the software world, I am presently exploring the feasibility of returning to graduate school to obtain a formal grounding in Human Factors - as the basis for changing my professional focus. On the afternoon of December 21st, I will have you in mind as I meet with a professor at the University of Minnesota to discuss their graduate programs in Human Factors.

I am sure that you have donated untold hours, incurring significant "opportunity costs", to create and maintain a robust, caring, and effective UTEST community. I am delighted that a subset of UTESTers have initiated this organized expression of appreciation. I am embarrassed to have not taken the time previously to express my thanks individually.

Thank you, Tharon, for your vision, your energy, and your obvious commitment to usability-related practices and the usability community. I hope that one day I may have an opportunity to thank you in person, or better yet, to return the favor in some way.

Until then, peace,
Doug Anderson


Tharon,

Thanks for letting my join UTEST four (or more?) years ago -- it provided a great education while I was in school, and now that I'm working in the field, it's my single most important professional resource.

And of all the listservs I've been on, none have been more civil or free of spam than UTEST, which speaks volumes of the job you (and the advisory council) have performed.

thanks,
db
David Scott-Bigsby
User Interface Designer
PureEdge Solutions Inc.


Dear Tharon,

Like the users of a well-designed and usable great user interface, UTEST participants don't consciously notice the work it takes to build, maintain and support a critical communications vehicle like UTEST. Realistically, UTEST is a daily lifeline of information and support within our professional community.

I'm glad we are finally getting our act together to honor you with the praise and recognition you deserve for this effort. It is a pleasure to personally partake in the activities surrounding the honoring of your efforts.

May you (and UTEST) live long and prosper!

Theo Mandel, Ph.D.
Interface Design and Development


Tharon --

You are deeply appreciated by all the UTEST subscribers -- and perhaps even more so by the Advisory Council. We know how much time and effort you put into keeping UTEST up and running!! UTEST was a great idea when you started it. It's an even greater idea now that the community has grown so much.

I'm sure that for newcomers to the field, UTEST has been a critical resource -- a lifeline to new colleagues around the world. Even for those of us who have been around since the beginning, UTEST is absolutely essential. It keeps us in touch with the rest of the community. It gives us a sense of community. It lets us know what is happening. It gives us a forum for continuing to grow and learn and exchange ideas.

I know that you had no idea what it was going to grow into and we are all deeply in your debt for your continuing to work with it over the years. Thank you. Thank you. Thank you.

Ginny Redish


Tharon,

Your continual hard work for the UTEST community is greatly appreciated. Thanks to your constant efforts, UTEST gives a community of professionals a platform from which to learn from eachother.T Furthermore, the UTEST list affords an invaluable learning forum for myself and other students in this field of study. I can't begin to count the number of times the list discussions have contributed to the furthering of my education. Please accept this as my personal thanks for your constant efforts, which have provided this unique and valuable experience.

Sincerely,
Davis Marasco


Dear Tharon,

A while back, you asked UTest members to send you emails explaining why they valued UTest. You needed this as ammunition to validate and justify UTest to some higher powers. Well, I think it's quite clear by now that UTest has truly become a cornerstone of our global usability community and all of this is due in no small part to your personal dedication and efforts.

Thank you on behalf of myself and my company.

Sincerely,
Ali Vassigh
Interaction Architects, Inc.
The art and science of design

PS: if you're ever in San Diego, please visit us; we'd love to buy you lunch and talk a while :-)


Tharon,

I can only imagine how much work it is to shepherd such an unruly mob as us.

Thanks!

Cheers,
Marty


Tharon

UTEST has been for me an essential part of my reading each day. I found it a valuable resource for information. It is always nice to know there is a community out there that cares about the same issues as you do. I learned much from the discussions and I admired the professionalism of all those who contributed to the discussions. I want to express my sincere thanks for all your efforts and I look forward to many more years of fruitful discussions.

Regards
Pat Fehin
Usability Engineering Consultant
Compaq Computers
Galway
Ireland


Tharon, 

Thank you so much for all your service to all those interested in usability testing. It is greatly appreciated.

Sincerely,
Cynthia Sax
IBM


Dear Tharon,

I too am one of the lurkers, not contributing often but getting value from the dialog among so many talented people, dialog that your efforts make possible. Without your vigilance, entropy would soon reduce the value of the list. You make a difference for a lot of people. Thanks!

Paul Sawyer
User Interface Engineering

 

Other appreciations:

Scott Butler of Ovo Studios has created the online greeting card.

Jennifer Snow Wolff has crafted a gorgeous handmade calligraphy certificate, suitably framed, which expresses our gratitude. The certificate will be presented at a future date.

Whitney Quesenbery has been instrumental in arranging for the Society for Technical Communication to honor Dr. Howard with its very first Distinguished SIG Service Award at its conference in Chicago in May. The award includes a nice plaque and admission to the conference so that he may accept the award. The plaque will be presented at the annual business meeting of the STC Usability SIG by Whitney, outgoing SIG Manager, and Dick Miller, incoming SIG Manager.

Larry Marine has given airline miles to take one round trip anywhere in the U.S. or upgrade two tickets to first class.

Caroline Jarrett has given one night’s hotel accommodation at STC.

User Interface Engineering has donated free attendance, airfare, and hotel for one of their upcoming User Interface conferences in the U. S.

Jakob Nielsen of the Nielsen Norman Group has donated a free seat at the Main Event of the User Experience World Tour, for example, in San Francisco.

Carolyn Snyder of Snyder Consulting and Chauncey Wilson are organizing a “take Tharon to lunch” (or dinner) effort at STC, UPA, CHI or any other conference he may attend.

The following list members have made gifts of cash which Tharon can use to defray trip expenses, purchase textbooks, hire helpers for running UTEST, take a vacation or whatever purpose he sees fit. A very generous offer has been made by Jared Spool of User Interface Engineering to match those gifts dollar for dollar up to a maximum of $2500.  We have raised $1,200 so far.  If you wish to donate, write to Jennifer Snow Wolff at snowolff@pacbell.net.
Ben Blinn
Carolyn Snyder
Doug Anderson
Elizabeth Buie
Gunter Dubrau
Jennifer Vine
Lisa Halabi
Mary Beth Raven
Richard Penn
Stuart Burnfield
William Cushman
Scott Butler
Alice Bloch
Bill Osborg
Chauncey Wilson
Dick Miller
Erin Faulkner
Janice (Ginny) Redish
Joe Grant
Julianne Chatelain
Mary Vaiana
Sam Hranac
Theo Mandel
William Hudson
Betsy Comstock
Clifford Nass
Carl Zetie
Danielle Gobert
Elan Freydenson
George Casaday
Jeff Brandenburg
John Rhodes
Kym Kittell
Mary Hightower
Simone Shapiro
Whitney Quesenbery
Katherine Barnicle
Stewart Katz
...but our greatest thanks go to all who contribute their time and expertise by posting their questions and advice to utest.